Dealing with Problems
Four main causes of wasted project time
- Vague or conflicting project definition and scope
- Lack of clearly articulated expectiations
- Competing (and shifting) priorities
- No precoess established for problem resolution and feedback
Project Communication
Purpose of Status Reports
- Review status
- Compare data
- Check progress on the schedule
- Check resource utilization
- Check budget status
- Watch for any potential problems looming in the future
- Help stakeholders make decisions affecting the project
Contents of Status Reports
- From
- To
- Date
- Time period covered
- Potential problems
- Activities during the reporting period
- Activities planned for next reporting period
- Problems / Issues
Change Control -- Data Captured
- Change-Request ID
- Change Type - new requirement, enhancement, defect
- Date submitted / Date updated
- Title - One line summary of the proposed change
- Description
- Originator Priority - low, medium, or high
- Team Priority - low, medium, high
- Originator
- Modifier - person responsible for implementing the change
- Verifier - person who is responsible for verifying the change
- Project
- Response / Solutions / Status
Problem Reports / Bug Reports
Forms or software